Shipping policy
Shipping Policy – Shear Xcitement
At Shear Xcitement, we offer weight-based shipping to help you save when ordering multiple items. Most orders ship within 2–8 business days, depending on product availability. Shipping options and rates will be shown at checkout.
🚚 Shipping Options
We offer two shipping methods at checkout:
🟤 Standard Shipping (Untracked) – $5.00 CAD
This affordable option does not include tracking or insurance.
By selecting Standard Shipping, you agree that Shear Xcitement is not responsible for lost, delayed, or misdelivered packages without tracking.
If you require delivery protection, please choose Tracked Shipping.
🟢 Tracked Shipping – Calculated at Checkout
Shipping rates are calculated based on weight, size, and delivery location.
Includes tracking and delivery confirmation for peace of mind.
📍 Address Accuracy
Customers are responsible for entering a complete and accurate shipping address at checkout.
Shear Xcitement is not liable for delivery issues caused by incorrect, incomplete, or outdated address information.
Please double-check your address before placing your order.
⏳ Order Timing Notice
Some items may ship from different locations or require additional handling time.
While most orders arrive within the quoted window, please allow extra time during busy seasons or for limited-run items.
🔁 Returns & Shipping
Returns for unwanted items are accepted, but return shipping is the customer’s responsibility.
Returned items must include tracking, and refunds will only be issued once the item is received and inspected.
See our Return Policy for full details.